Luxury Client Experience is something that’s deeply rooted in the HN Brand and something that’s reinforced in my team culture and clients. It’s not just in a beautiful welcome gift, customer service tactics, or when your container ends. It’s part of the full experience.
listen to the podcast on applelisten to the podcast on Spotify I contemplated how I would write this blog post. For a multitude of reasons but mainly because I am forever changed by that experience. About a week ago I returned from a 5-day experience at Richard Branson’s home on Necker Island with a group […]