Luxury Client Experience is something that’s deeply rooted in the HN Brand and something that’s reinforced in my team culture and clients. It’s not just in a beautiful welcome gift, customer service tactics, or when your container ends. It’s part of the full experience.
Goals can feel intimidating and exhilarating at the same time. Especially when you run your own business you can constantly feel like you’re on the hamster wheel. Let’s keep going. But I will tell you that just leads to continuous burnout (which was the reason I started my business) and frustration due to the lack […]