Luxury Client Experience is something that’s deeply rooted in the HN Brand and something that’s reinforced in my team culture and clients. It’s not just in a beautiful welcome gift, customer service tactics, or when your container ends. It’s part of the full experience.
Throughout my time in the marketing industry, I’ve witnessed and experienced countless do’s and don’ts when it comes to the client experience. It’s not just the emphasis on customer service, but their experience with your brand from start to finish. After leaving the corporate world in 2020 to pursue my own business full time as […]