80. Developing a Luxury Client Experience With A Small Team
In today’s episode, we’re diving into the topic of developing and articulating a luxury client experience, even with a small team. We all know that there has been a significant shift in what people desire in the marketplace, and it’s no different when it comes to service providers, consultants, coaches, and agency owners who value luxury client experience.
We’ve received an overwhelming amount of feedback from our listeners, expressing the need for change in this area. So, we’ll be sharing some industry trends and discussing the strategies our team has implemented to create that luxury experience. From leveraging technology to capturing valuable data through surveys, we’ll explore how small teams can deliver exceptional service.
IN THIS EPISODE WE TALK ABOUT:
[00:00:46] Improving the client experience through automation, customization, and teamwork
[00:03:12] The HN Haus brand standard
[00:07:41] Leveraging data and technology to elevate client experience
RESOURCES:
Learn more about the HN Haus Experiences: https://hnhaus.com/
The Thrive Collective: https://hnhaus.com/thrive-collective-mastermind
Our Masterclasses: https://hnhaus.com/resources
Work 1:1 with Hannah: https://hnhaus.com/contact
CONNECT WITH HANNAH:
Follow the Founder: @hannahmnieves
Follow HN Haus: @hnhaus
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A full-service editorial. consultancy serving modern, luxury brands. A full-service editorial. consultancy serving modern, luxury brands. A full-service editorial. consultancy serving modern, luxury brands.
